In case if there are any wrong fulfillments, and if you want to cancel or update the latest tracking, then you can do if from these options in ILS panel.  

Cancel Fulfillments : 

1. Open ILS, Click on Order option from left side menu
2. Then select order and click on Fulfill button
3. Now select Cancel Fulfill button
4. Click Ok on confirmation alert popup to process

   

Update Tracking :

This option will help you when the order gets returned in any case, and you have to create a different AWB for the same order and need to send that details to the customer. You can update tracking of any order by following the steps given below.

1. Open ILS, Click on Order option from left side menu
2. Then select order and click on Fulfill button
3. Now select Update Tracking  button

   

On the popup, you will get the option to add tracking details and click on the Update button.